Growth Data Analyst

Nov 2020 - Jan 2022

Context

As a data analyst on the growth team at MNT-Halan, I worked during a pivotal transformation period where the company evolved from a ride-hailing platform into Egypt’s largest digital wallet and lending provider, culminating in a $120M Series A raise. The company serves Egypt’s underbanked population (70% of 100M+ people) through an integrated ecosystem of ride-hailing, digital payments, and lending services.

Industry Recognition

Featured in TechCrunch:

“We are at the forefront of the digital revolution sweeping across Egypt, bringing together the unbanked population with our technology.”

- TechCrunch, September 2021

Technical Impact

  • Engineered analytics dashboards monitoring growth metrics across 4M+ customers
  • Developed predictive models for customer churn reduction and cross-selling
  • Built loan process analytics platform supporting $1.7B+ in disbursements
  • Implemented A/B testing framework for promotion optimization
  • Tools: Python, SQL, Data Visualization Tools, A/B Testing Frameworks

Key Business Outcomes

  • 50% Reduction in Ride-Hailing Churn
  • 35% Increase in Customer Satisfaction
  • Supported Growth to 1M Monthly Active Users
  • Contributed to 20x Processing Volume Growth

Key Learnings

  • Scaled analytics processes during hypergrowth phase
  • Balanced multiple stakeholder requirements in fintech environment
  • Developed solutions for underbanked customer segments